The County Hotel - Newcastle upon Tyne

ex. Thistle Newcastle City Centre, The County

Neville Street, Newcastle upon Tyne, United Kingdom, NE1 5DFshow map
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Highlights
7
Very goodBased on  311 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in United Kingdom

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Overview

The County Hotel is a 3-star property offering a casino, an indoor swimming pool and a golf course in the heart of Newcastle upon Tyne. Featuring elegant architecture, the hotel occupies a 5-story building opened in 1870.

The County Hotel is located 750 meters from Newcastle United FC and 750 meters from Metro Radio Arena, with the rest of Newcastle upon Tyne easily accessible with a tube station. The hotel offers perfect location 1 km from the center of Newcastle upon Tyne.

Shoppers will enjoy an excellent location close to shopping centers and a market.

Guests can reach The County Hotel from Newcastle airport within 15 minutes' drive.

Rooms

The hotel offers 114 individual rooms featuring complimentary wireless internet, climate control, a safe, a writing desk and a sofa as well as en suite bathrooms with a bathtub, a roll in shower and toiletries. Some rooms overlook the city. Guestrooms are outfitted with a standard interior.

Eat & Drink

Dishes of British cuisine are served in the 24-hour restaurant. The hotel invites guests to the Relaxed Lounge bar to relax with a drink. Guests can dine at Zizzi, about 450 meters away from the property.

A full breakfast is served at the price of GBP 14.95 per person per night. 

Services

There are such business facilities as a video projector, secretarial services and a movie projector on the premises.

Relax

A wellness centre and a sauna are offered for relaxation.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at GBP 10 per day.

Year renovated:   2011.  Number of floors:   5.  Number of rooms:   114.

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Facilities
Wi-Fi
Parking

GBP 10 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

Coffee/Tea in lobby

Restaurant buffet

Pub

Cafe

Private dining services

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Spa and relaxation

Massage

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • 24-hour room service
  • Housekeeping
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Pub
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Private dining services
  • Coffee/Tea in lobby
  • Packed lunches
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's pool

Spa & Leisure

  • Indoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Casino
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 5 yearsExisting beddingFREE
PetsPets are allowed on request.
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
St James' ParkSt James' Park2300 ft
Newcastle Train StationNewcastle Train Station400 ft
Newcastle Train StationNewcastle Train Station400 ft
Eldon SquareEldon Square2000 ft
Northumberland StreetNorthumberland Street2300 ft
Newcastle United FCNewcastle United FC2300 ft
Theatre RoyalTheatre Royal1700 ft
Metro Radio ArenaMetro Radio Arena2300 ft
Northumbria UniversityNorthumbria University3300 ft
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The Lindisfarne RoomThe Lindisfarne Room2.2 mi
Royal Victoria InfirmaryRoyal Victoria Infirmary3700 ft
Newcastle University Robinson LibraryNewcastle University Robinson Library4300 ft
The Biscuit FactoryThe Biscuit Factory4600 ft
Newcastle General HospitalNewcastle General Hospital1.2 mi
MetroCentreMetroCentre2.2 mi
Metro CentreMetro Centre2.2 mi
Nobles AmusementsNobles Amusements1.6 mi
MetroCentreMetroCentre2.2 mi
Customs HouseCustoms House7.2 miMill Dam, South Shields
Hylton Castle Hylton Castle 7.6 miCraigavon Road
South Shields Museum & Art GallerySouth Shields Museum & Art Gallery7.6 mi4 Ocean Road
Arbeia Roman Fort and MuseumArbeia Roman Fort and Museum7.7 miBaring Street
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Getting around
Airports
Newcastle Airport (NCL)5.6 mi
Durham Tees Valley (MME)32.7 mi
Train
Newcastle Train Station700 ft
Underground
Metro Radio Arena2700 ft
MetroCentre2.2 mi
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Reviews
7.4
Very goodBased on  311  reviews

Rating by category:

9.0
Location
4.0
Rooms
10.0
Service
  • 7.0
    Very good

    The location in the city centre oppersite the train station i used

    1. we booked a double room and recieved a twin. Told staff and moved rooms. 2. the 2nd room we got wasn't as clean as 1st room. the bins hadn't been emptied and the bath has hair in it (quite a lot). We didnt switch rooms again has we were on a deadline.

  • 8.8
    Superb

    Very friendly and helpful staff. Very central location

    no sound proofing in room. Could hear every word spoken on the corridor / hoovering early in the morning. Not one for a good sleep.

  • 9.2
    Superb

    Parking available, good as it's a city centre hotel. Excellent central location. "Budget Double" was good standard.

  • 3.2
    Guest rating

    Room was hot and bathroom old and dirty. Also no proper heating in the bathroom. This is a very basic hotel.

  • 9.2
    Superb

    Central location and friendly, helpful staff.

    You could hear every door in the corridor slamming shut. You could also hear people talking outside your room. I have no idea if the neighbouring rooms heard me when I had the tv on, but I was concerned about it,

  • 10.0
    Exceptional

    good location, friendly staff, nice comfy rooms.

    Only fault I can pick was that there was no parking space at the hotel the first night I stayed and had to pay £10 for the parking the second night

  • 5.4
    Guest rating

    room pleasant clean well furnished and (after refusing rooms) it was well light with good view Porter excellent service show me other available rooms however Ileft after one night as bed very hard so moved across road to royal station hotel .

    Bed hard of course this personal preference- but came with cheap nasty foam pillows Decor bar lounge etc airport of ten years ago Although next to station has flight of stairs to front which difficult with case and had to go in and wait to find porter

  • 9.2
    Superb

    I was staying on a very busy night and they had no rooms left when I was checking in. Credit to the staff there as they were very helpful and polite to both guest and non guest. I would deffinatly stay there again even just for the staff!

    The view from the room wasn't the best but the hotel itself was very picturess.

  • 5.4
    Guest rating

    Location and Bar / Lounge

    The bathroom had not been cleaned the toilet was disgusting and the bath not much better. Cleaner had to come into the room to clean it.

  • 7.4
    Very good

    Restaurant hotel was excellent, with great food and helpful and friendly staff.

  • 10.0
    Exceptional

    room was ready early and staff very helpful to directions and locations. Stayed to attend concert at Mtro arena, only 5 minute walk away. Bed really comfy and heard no noise from local pubs. Will definately stay again and recommend to friends.

    rooms are hot, find the radiator when you get in the room and turn it down.

  • 7.4
    Very good

    Friendly & helpful staff. Reasonable room rates Well appointed & clean room Comfortable bed Very good location for access to shops & Quayside

    Car parking limited

  • 6.6
    Good

    Location Decor

    Room was extremely cold Bar very expensive Staff not as helpful as they could have been.

  • 8.2
    Fabulous

    Very convenient to access the city and station.

    Room is slightly cool because there is glass window without curtain in the bathroom. But acceptable.

  • 10.0
    Exceptional

    Visited the Metro arena and shopping area

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Highlights
7
Very goodBased on  311 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in United Kingdom

Use Badge
Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 5 yearsExisting beddingFREE
PetsPets are allowed on request.
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Newcastle Airport (NCL)5.6 mi
Durham Tees Valley (MME)32.7 mi
Train
Newcastle Train Station700 ft
Underground
Metro Radio Arena2700 ft
MetroCentre2.2 mi
+ More- Less
Check rooms and rates
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Rooms and Guests
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